Returns & Exchanges

ONLINE RETURNS
To start your online return please email  customerservice@mikarose.com with your order number and item(s) you are returning.   You will be emailed back a return authorization number and instructions within 48 hours.  To be eligible for refund or exchange, items must be in new condition, unworn, unwashed and all tags attached on every item. Please note: if items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued.  Returns and exchanges are accepted 30 days after order date. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. 

DEFECTIVE ITEMS
In the unusual event you receive an incorrect shipment or a defective item, please contact customerservice@mikarose.com within 7 days of receiving the item for refund or exchange. Defects must be reported before items are worn, washed or tags have been removed.

CLEARANCE
All clearance items are FINAL SALE.  Items are not eligible for exchange or refund.  

QUESTIONS AND CONCERNS ABOUT REFUNDS & EXCHANGES
Please email  customerservice@mikarose.com